When NetSuite is set up to send customers emails based on process like Workflow , yet the email status shows as SENT despite the client’s claim that they haven’t received any —not even in their spam folder— it’s best to check with their IT Director and ask them to whitelist : @sent-via.netsuite.com The Mails send… Continue reading NetSuite email not receiving at intended mailboxes other than JJ mails
Tag: System email
Change author of the system emails
This article describes how to change the author of emails sending from the system.