Tag: unexpected error

Creating Inventory Adjustments via SuiteScript Returns Unexpected Error

Scenario When creating an Inventory Adjustment record using SuiteScript, an unexpected error is returned. However, when setting the same values in UI, the record is saved successfully. Solution One possible cause for this is because there are customizations that is trying to set the main body Location field on the Inventory Adjustment. The body location field on the Inventory Adjustment record is Adjustment… Continue reading Creating Inventory Adjustments via SuiteScript Returns Unexpected Error

Resolve the ‘Unexpected Error’ message when saving a Commerce Category record

Users may sometimes encounter the error message An unexpected error has occurred. when saving a Commerce Category page. This is commonly caused by the URL Fragment which contains invalid characters. URL Fragments like the ones below, The URL Fragments are invalid as it uses invalid characters and spacing. When saving a Commerce Category with these invalid… Continue reading Resolve the ‘Unexpected Error’ message when saving a Commerce Category record

SCA: Save Set up Web Site Record > Resolve Unexpected error

Applies To NetSuite 2018.2 and later  Bundle:  SuiteCommerce Advanced 2018.2. – Bundle ID 244699 SC Item Badges – bundle ID 251246 Scenario Users may receive an unexpected error when attempting to save Set Up Web Site Record after installing SC Item Badges bundle. To resolve this please see the below steps. Solution 1. Navigate to Commerce > Websites > Website… Continue reading SCA: Save Set up Web Site Record > Resolve Unexpected error

Resolve Error: “An Unexpected Error Has Occurred.” on Duplicate Merge Page

User is unable to merge two customer records. Whenever the user tries to do this, the following error message appears: “An unexpected error has occurred.” The unexpected error may be caused by various reasons. As an initial fix, user can try the following as the alternate solution. Solution Login as Administrator Navigate to Lists > Relationships > Customers Duplicate Customer Record: Click Edit Actions… Continue reading Resolve Error: “An Unexpected Error Has Occurred.” on Duplicate Merge Page

Duplicate Resolution Returning with Unexpected Error

User is merging duplicate customer records and after tagging Master and Duplicate, the Duplicate Resolution Status returns with “An unexpected Error occurred”. This is happening because the Customer record being tagged as Duplicate has more transaction records than the record being tagged as Master. Solution Interchanging the tagging will allow the merging to push through.… Continue reading Duplicate Resolution Returning with Unexpected Error

Resolve Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” on SuiteCommerce Base Theme

Scenario You may encounter an unexpected error when installing SuiteCommerce Base Theme before SuiteCommerce Extension Management. Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” This is because SuiteCommerce Extension Management contains extensions which support themes within SuiteCommerce Base Theme bundle. Solution You must install SuiteCommerce Base Theme and SuiteCommerce Extension Management bundles in the following… Continue reading Resolve Error: “Unexpected Error – Ticket:Xxxxxxxxxxxx Contact NetSuite Support” on SuiteCommerce Base Theme

How to Resolve error: Unexpected error has occurred while saved the custom field in netsuite.

This error message will get due to quite vague and could be caused by a variety of issues. However, here are some general steps we can take to try and resolve the issue: Check your custom field settings: Double-check the settings for the custom field you’re trying to save. Make sure that all required fields… Continue reading How to Resolve error: Unexpected error has occurred while saved the custom field in netsuite.