- The email template should use standard CSS for all emails.
- Email addresses should be validated before sending emails.
- Special characters in the email body template should be handled properly.
- Language-specific characters (For Example, Russian, Chinese or German language characters) should be handled properly in the email body template.
- The email subject should not be blank.
- Placeholder fields used in the email template should be replaced with actual values e.g. {Firstname} {Lastname} should be replaced with an individual’s first and last name properly for all recipients.
- If reports with dynamic values are included in the email body, report data should be calculated correctly.
- The email sender’s name should not be blank.
- Emails should be checked by different email clients like Outlook, Gmail, Hotmail, Yahoo! mail, etc.
- Check plain text emails.
- Check HTML format emails.
- Check the email header and footer for the company logo, privacy policy, and other links.
- Check emails with attachments.
- Check to send email functionality to single, multiple or distribution list recipients.
- Check if the reply to the email address is correct.
- Check to send the high volume of emails.