The last few years have experienced an important transformation in the position of HR, pushed on by a number of factors including globalization, technological improvements, and changing employee expectations. HR has transformed from a purely supporting role towards that of a strategic partner, engaging closely with higher-ups to connect HR practices and policies with the wider business plan of the business.
The focus on employee experience is one of the biggest shifts. With initiatives like employee engagement, wellness programmers, and professional development opportunities, HR is now in charge of planning and delivering programmers that improve the employee experience. By hiring new staff, onboarding them, devising training and development plans, and putting in place performance management tools, HR is also playing a bigger part in attracting, nurturing, and keeping talent.
The growing use of statistical tools for guiding decision-making is a further development. Data is being used by HR professionals to measure employee engagement, track performance, and highlight areas that need improvement. In addition, HR is placing more of an emphasis on creating a diverse and inclusive workplace by putting in place practices and policies that support diversity, equity, and inclusion as well as by tracking outcomes and making the necessary modifications.
In overall, HR’s growing role has grown more strategic, concentrated on improving the employee experience, and using data to guide decision-making.