- The total weight showing is derived from the Weight indicated in the item record multiplied by the Quantity to be fulfilled.
- If Weight is not specified in the item record, the default weight indicated in the Set Up Shipping page is used.
- In some instances where there is no weight indicated in the item record and Set Up Shipping page, item weight is defaulted to 0.01.
- As a standard behavior, once a Shipping Label and Package Tracking Number have been generated, the Packages tab is no longer available for editing.
- In order to change the weight if the Shipping Label and Package Tracking Number have already been generated, user may delete and recreate the item fulfillment ensuring that the correct weight has been indicated before saving the record. However, make sure to contact the Shipping Carrier to notify them of the intent to void the previous shipment.