When a Journal Entry is applied to an Invoice, it may be that this Journal Entry is applied to the wrong Invoice. In this case this Journal Entry would need to be un-applied from the Invoice.
- Navigate to Transaction > Financial > Make Journal Entries > List.
- Click Edit next to the Journal Entry in question.
- From each line, remove the Customer name.
- Click Save.
Popup message: This journal is paying other transactions. Editing the journal will cause these payments to be unapplied. Are you sure you want to edit it?
- Click Edit again.
- Add the Customer name back to the lines.
- Click Save.