Scenario
When users edit Shipping Address in a Sales Order, system throws an Unexpected Error: Transaction not in Balance.
Solution
- Navigate to Lists > Relationships > Customers
- Edit Customer record
- Click Address tab
- Click Edit icon beside the Default Shipping Address
- Remove the Country field value and set it back again
- Click Ok
- Click Add
- Click Save
- Click F5 to refresh the Sales Order
- Click Edit on Sales Order
- Click Shipping tab
- Select the original address from the Ship to Select field
- Select the Shipping Tax Code
- Click Save