Requirement: The user would like to use the old Bank Reconciliation function which is the Reconcile Bank Statement page. While editing the Account record and unchecking the Match Bank Data and Reconciliation Pages, it throws an error: “An Unexpected Error has occurred. Please click here to notify Support.”
Solution
- Navigate to Lists > Accounting > Accounts
- Click Edit on a Bank Account record
- Enable Use Match Bank Data and Reconcile Account Statement Pages
- After clicking Save, there will be an error: An Unexpected Error has occurred. Please click here to notify Support
- Click Back
- On Next Check Number field, remove “########”
- Uncheck Use Match Bank Data and Reconcile Account Statement Pages
- Click Save