Supermarket maintains independence in financial matters, not sharing financial records with CFICI or any other groups. The Lead to Quote process is not currently supported by CRM activities, with no tracking of leads, quotes/opportunities, or salesperson activities. Internal mechanisms manage incentives for salespersons and employees.
In the Order to Cash process, sales and related transactions at the front end in stores are facilitated through the POS system. Loyalty will be handled in the POS system.
Inventory management requires an inventory calendar to define stock checks, which should not be inline with the main transactions. Some items require multiple cycle counts, and they have a BOM process not related to manufacturing but used for repacking. The system should be capable of repacking items, including the BOM, and handle scenarios involving the consumption of covers used for packing.
The aging of inventory needs to be tracked. In this scenario, expiry needs to be correctly tracked even if the batch is not defined in the item. In warehouse management, they developed an internal system used by around 10 people in the warehouse. In their system, Gateway and GRN are currently in use, and they are planning picking and allocation for the next stage. If they do not adopt NetSuite warehouse management, they would like to integrate it with their existing system. The client has only one warehouse, delivering items between 3 stores per day, and stock delivery depends on the store category. Stores are categorized as premium, medium, and normal.
On the purchasing side, they will have vendors for each item and repack items from different vendors. For some stores, they locally purchase certain items like vegetables. In some cases, they must treat vendors as customers. In this scenario, the same vendor is treated as a customer, and AP and AR need to be managed, but only one record can be added for this vendor.