Navigation to user preference – Home > Set Preferences on the Analytics subtab:
Check the following checkboxes in user preferences for global search
Include Inactives in Global & Quick Search– Turn on this setting to include inactive records in the search results. By default this option is disabled, and only active records are returned for these searches.
Global Search Auto Suggest– When this option is enabled, NetSuite suggests matches for the text you enter in the Search field, automatically as you type. You can select from the list of suggested records to go directly to the record you need. This option is enabled by default
Global Search Sort by Name/ID– Enable this option to sort global search results by name. This option is disabled by default, and global search results are sorted by record type, and then by name within each record type.
Global Search Customer Prefix Includes Leads and Prospects – Enable this option to cause records for customers in all stages to be returned when you use the cu global search prefix, including leads, prospects, and customers. By default this option is disabled, and the cu prefix returns records only for customers, not for leads or prospects.