Users notice duplicate customer, vendor, or item records in NetSuite, leading to confusion and errors in transactions.

Solution:

1. Identify Duplicates:

• Use NetSuite’s Duplicate Detection feature to identify duplicate records.
• Run a Saved Search to find records with similar names, emails, or other identifying information.

1. Merge Duplicates:

• Use the Merge Records feature in NetSuite to combine duplicate records.
• Ensure that all related transactions (e.g., sales orders, invoices) are updated to reflect the merged record.

1. Prevent Future Duplicates:

• Enable Duplicate Detection Rules to automatically flag potential duplicates during data entry.
• Train users on how to search for existing records before creating new ones.