Void Invoice When Void Transactions Using Reversing Journal box is checked

Scenario

Under Setup > Accounting > Accounting Preferences > General Tab > General Ledger Section > When Void Transactions Using Reversing Journal box is checked, the Void Button is not available in the Invoice in Edit Mode. 

Solution

In order to reverse the G/L Impact of the Invoice and make the Sales Order available for billing again: 

1. Open the Invoice that needs to be voided on Edit mode
2. Remove and Add Line Item/s in concern on the Invoice
   1. Click Items Tab 
   2. Click Items Sublist
   3. Click to Select line Item in Concern
   4. Click Remove button
   5. Re-add the Item with the same details
   6. Click Save

Note: At this time, Invoice will be unlinked from the Sales Order. Once un-linked, these transactions cannot be re-associated. Status of the Sales Order will be set back to Pending Billing.

1. Create a Credit Memo from the Invoice:
   1. View the Invoice in Concern
   2. Click the Credit Button to be routed to the Credit Memo page
   3. Enter the correct details
   4. Click Save

 Note: Credit Memo is automatically applied to the Invoice