Field Service Management (FSM) streamlines field service activities and helps your business optimize scheduling field resources. We can dispatch workers or contractors to locations outside the business to install, maintain, or repair equipment, systems, or assets.
Different Field Service Activities:
Field Service Scheduling
Arrange employee schedules, service appointments, and expected work order completion timelines.
Field Service Dispatch Management
Coordinate a dispatch, which is when you send out a field service technician on a work assignment.
Work Order Management
Assign and track service work orders from creation to completion.
Inventory Management
Track parts and supplies, including product transfers, consumption, adjustments, and more.
Field Service Contract Management
Manage customer contracts and ensure that service level agreements (SLAs) are met.
Field Service Management activities.
