Why 75% of ERP Projects Fail — and How SuiteSuccess Changes the Story

It’s a well-known statistic: according to Gartner, nearly 75% of ERP projects fail

The reasons are often the same: 

🔸 Over-customization that makes systems hard to maintain 

🔸 Scope creep — adding more requirements after the project starts 

🔸 Low user engagement and resistance to change 

🔸 Manual data migration issues and poor planning 

🔸 Budget overruns and missed deadlines 

The result? Frustrated teams, delayed go-lives, and systems that don’t deliver the promised value. 

💡 The SuiteSuccess Difference 

NetSuite’s SuiteSuccess methodology was designed to solve these challenges. It provides: 

Leading Practices – Preconfigured roles, dashboards, and KPIs that work out of the box 

Structured Delivery Phases – Engage, Drive, Enable, Convert — each with clear goals and deliverables 

Joint Execution Plan (JEP) – A single shared roadmap for customer and delivery team 

Faster Time to Value – Customers see results quicker, increasing trust and adoption 

🚀 The Outcome 

With SuiteSuccess, projects are: 

  • More predictable 
  • Less risky 
  • Easier for users to adopt 
  • Focused on business value, not just go-live 

ERP doesn’t have to be scary. With the right framework, it becomes a growth enabler. 

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